Contact from Individuals or Organisations
SEROCU do not take reports of crime. All reports should be directed to the relevant Police Service or Action Fraud for reports of Fraud or Cybercrime. Within the Thames Valley, Hampshire, Surrey or Sussex Police areas you should direct your enquiry to them via their website or phone 101 to get through to your local Police Service.
The following teams can be contacted directly. They cannot take reports of cybercrime which MUST be directed to Action Fraud who choose the most appropriate team to allocate investigations to – see our pages on Reporting Cybercrime.
- SEROCU Cyber Choices: CyberChoices@serocu.police.uk
- SEROCU Cyber Protect : CyberProtect@serocu.police.uk
- Thames Valley Police – cyber.protect@thamesvalley.police.uk
- Sussex and Surrey Police (Joint Team) – cybercrimeunit@surrey.police.uk
- Hampshire & Isle of Wight Constabulary – cybercrimeunit@hampshire.police.uk
Contacting SEROCU – Law Enforcement
If you work for one of the four constituent Police Services of SEROCU, please search your INTRANET for the phrase “SEROCU Capabilities” to find our document explaining all of our services and how to access them, including the tasking request document and email address.
If you work for another Police Service either within the United Kingdom or abroad, please get in touch with Thames Valley Police as our host Force.
See the link above, telephone 101 from within the UK or telephone +44 1865 841 148 from abroad. Explain you wish to speak with an Officer from SEROCU and the team you need.
You will not be transferred but your request will be passed on if appropriate.
Accessing Information – FOI
Thames Valley Police publishes a large amount of publicly accessible information on their website. Should you wish to submit a Freedom Of Information (FOI) request you should also contact Thames Valley Police using the link provided.
Communications Team
SEROCU has a dedicated communications team which deals with press requests and queries.
The team will be happy to help you with any media enquiries that have a policing purpose or concern incidents that are being responded to or investigated by the unit. The more information you provide the better equipped the team are to assist with your enquiry.
Please contact the SEROCU Communications Team by emailing: CTPSE&SEROCUMedia@thamesvalley.pnn.police.uk
Jobs with SEROCU
Job roles within SEROCU are listed on the Thames Valley Police jobs portal. Click on the link below to go to the website (opens in a new window). For all other Police forces visit their dedicated websites (links above).