Information provided to SEROCU by users through the use of this website will be treated in confidence and will not be disclosed to third parties unless we are required to do so by law. Thames Valley Police are the host Police Service for SEROCU and are responsible for this.

We gather information about site usage to help the development and improvement of services to the public, and to protect the integrity of our systems from malicious users. At the moment this information consists of: 

  • Statistical information obtained using Google Analytics. No information collected can be used to identify individual users. For more details about how this affects your privacy please visit the Google Analytics Privacy Centre. If you don’t want to send information to Google Analytics, an Opt-out Browser Add-on is also available or you can configure your browser to let you to choose which, if any, cookies are allowed to be created.
  • Information obtained by our content management system to examine what people are searching for, what they find and occasions where no results are returned. Information collected can’t be used to identify individual users.
  • Information provided by users through online forms; it’s held in our UK-based secure data centres and is retained in line with the Data Protection Act 1998 and our retention policies.
  • Your IP address and details of which browser you are using, which we record when you use our online forms. We may use this information together with any information entered in the form to help investigations into misuse of our service, and for the prevention or detection of crime, or to protect life.
  • Your IP address, also used to identify your location if you use of the geolocation feature on our site.  We only use this to show you relevant content, and don’t store or share this with third parties.

We don’t try to monitor the browsing behaviour of individual users through any hidden means.


Read about which cookies we use and how they are used on this site here

Fair processing notice

The use and disclosure of personal data is governed in the United Kingdom by the Data Protection Act 2018 (‘the Act’) under which Thames Valley Police is registered as a ‘data controller’. As such, Thames Valley Police is obliged to ensure that it handles all personal data in accordance with the Act. 

Our privacy notice (on Thames Valley Police’s website – opens in new window) provides information about how Thames Valley Police obtains, holds, uses and discloses information about people (their personal data), the steps we take to ensure that it is protected, and the rights individuals have in regard to their personal data handled by Thames Valley Police.

This privacy and cookie usage statement applies to If you would like further information about website privacy and how we use cookies, please contact us.

Thames Valley Police data protection officer

You can contact us at:

Data Protection Thames Valley Police 
Oxford Road

Tel:01865 846033